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  • Welcome to NI Direct

    Information and services

    Motoring

    MOT and vehicle testing, vehicle tax and registration, driver licensing, learner drivers, driving for a living, road safety

    Employment, training and careers

    Your employment rights, redundancy, health and safety at work, workplace disputes and careers advice when looking for work

    Benefits and money

    Information on benefits and financial support, Universal Credit, taxes, money abroad, managing money and debt

    Health and wellbeing

    Advice on health conditions, a symptom search, healthy living, health services, having a baby, mental health and protecting the vulnerable

    Crime, justice and the law

    Information on legal aid, criminal record checks, going to court, crime prevention and what to do if you're a victim or witness of crime

    Family, home and community

    Family history, parenting and childcare, noise nuisance, leisure and recreation, animal welfare and pets, get online, safety in your home

    Pensions and retirement planning

    Information and guidance about planning for retirement including forecasting your pension, how much income you will have and when to retire

    Property and housing

    Information on buying, selling and renting property, paying rates, tenants' rights, housing and planning

    Government, citizens and rights

    Information on government, living in Northern Ireland, births, deaths, marriages, civil partnerships and consumer issues

    Travel, transport and roads

    Public transport, air travel, parking, bus lanes and how to report problems with a road or street

    People with disabilities

    Information for people with disabilities on topics including employment, financial support, accessibility and rights

    Education

    Information on schools, further and higher education, advice and support with subject and career choices and financial support available

    Environment and the outdoors

    Energy efficiency, waste and recycling, environmental quality in your area, outdoor recreation, greener homes and gardens

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    Your feedback

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    You can use it to report a problem or suggest an improvement to a webpage.

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    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    What to do next

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    What to do next

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

    What to do next

    For queries or advice about careers, contact the Careers Service.

    What to do next

    For queries or advice about Child Maintenance, contact the Child Maintenance Service.

    What to do next

    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

    What to do next

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    What to do next

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    What to do next

    For queries or advice about employment rights, contact the Labour Relations Agency.

    What to do next

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

    What to do next

    For queries about:

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    What to do next

    For queries or advice about passports, contact HM Passport Office.

    What to do next

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    What to do next

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    What to do next

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    What to do next

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    What to do next

    For queries or advice about rates, email:
    rating@lpsni.gov.uk

    For queries or advice about property valuation, email:
    valuation@lpsni.gov.uk

    For queries or advice about land registry, email:
    CustomerInformation.LandRegistration@finance-ni.gov.uk

    For mapping queries, email:
    Mapping.Helpdesk@finance-ni.gov.uk

    What to do next

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

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